Never sold
No personal or health data is sold, rented, or used for advertising.
Privacy
Your body’s data stays yours
Mivan reads taste, diet and health signals to find your meal. Here is exactly what we hold, why we hold it, and how to take it back.
- Last updated
- Effective
Encrypted throughout
Health readings are encrypted in transit and at rest, with staff access logged.
Yours to take back
Export or delete everything from Settings. Deletion completes within 30 days.
What we hold, and why
Four categories. Nothing outside them is collected.
01Account
Name, email, and authentication details from Gmail sign-in or a password account.
Run your account02Taste & diet
Dishes you save, rate, order or skip; dietary preferences; allergies; and menu photos you scan.
Match your meals03HealthOptional
Heart rate, sleep, activity and stress signals from a smartwatch or health account you choose to connect.
Fit your day04Device & usage
Device model, app version, approximate location when you ask for nearby restaurants, and basic screen analytics.
Keep the app workingSensitive data
Health and wearable signals
Connecting a smartwatch is optional and reversible. Disconnecting stops new readings immediately; deleting the connection removes the history we stored from it.
These readings are used only to generate your recommendations. They are never sold, shared with restaurants, or used to target advertising.
Manage connectionsThe full policy
01How we use your data
We use what we collect to match dishes to your taste and diet, flag allergens you need to avoid, read menus you photograph, operate your account and subscription, and provide support.
We also improve accuracy using aggregated, de-identified data that cannot be traced back to you.
02AI processing
Recommendations, menu scanning, allergen detection and taste adaptation are produced by automated models. Outputs are suggestions, not medical advice. You can see why a dish was suggested, correct a wrong signal, and switch individual AI features off in Settings without losing your account.
03Who else sees it
We do not sell personal data. It is shared only with:
- Service providers who host, secure and support the product under contract.
- Restaurants — only the details needed to fulfil an order you place.
- Authorities where the law requires it, limited to what is legally necessary.
04How long we keep it
Account and preference data is kept while your account is active. When you delete your account we remove personal data within 30 days, except records we must retain for accounting or legal obligations.
Health readings · 24 monthsDeleted account · 30 days
05Security
We use encryption in transit and at rest, role-based access controls, two-factor authentication for staff accounts, and regular reviews of who can reach production data. No system is perfectly secure, so we monitor for breaches and will notify affected users and regulators as required.
06Children
Mivan is not intended for anyone under 16. If we learn that we hold data from a child, we delete it.
07Changes to this policy
When we make material changes we update the date at the top of this page and notify you in the app before they take effect.
Your rights
What you can ask for
Six requests, handled from Settings or by email to privacy@mivan.ai. We respond within 30 days.
Access
See everything we hold about you.
Export
Take your data out in a portable file.
Correct
Fix a wrong preference, allergy or signal.
Delete
Erase your account and its data.
Withdraw consent
Stop health syncing at any time.
Object
Ask us to restrict automated processing.
Questions about your data?
Write to privacy@mivan.ai, or Mivan, Downtown Dubai, Burj Khalifa Blvd, Office 210, Dubai, UAE.